FAQ

Can I Contribute to this Website?

Absolutely! There are so many Falcom games that I haven’t played all of them myself. I will accept posts to celebrate the Falcom fandom, as well as offerings of suggestions for Translation Tuesday.

As a note: if you have the source for a Translation Tuesday suggestion, it will make life much, much easier for me.

I once had a wiki, but that got to be a pain to maintain while working on this site at the same time. But if you’re interested in information on the Trails/Kiseki series, feel free to check out Gu4n’s Kiseki Wiki!

To reach out to me, contact me either on twitter: (@EndlessHistory is the site’s twitter, and @omgfloofy is my personal twitter. You can also use the Contact Page if you don’t like twitter’s character count restrictions. (Don’t worry! I fully understand on it, too. ;D)

Can I Use Translations from this Site?

General Translations

All translations on Endless History have been written specifically for the website itself. There is no need to contact me if you are doing a partial quote from an article. However if you wish to use the entire text from an article on the site, please reach out to me first via the contact form, using the ‘translation usage request’ option. Usage requests will be responded to via email as soon as possible. If there are multiple translators, or a guest translator is involved, this process may take longer, as I will need to reach out to the guest translator and verify that they are okay with the translation being used elsewhere as well.

As a note: I am very likely to oblige to such requests, but I may be more difficult if I find such translations used without permission.

These rules do not apply to content written specifically for Translation Tuesday. Please see the section below regarding Translation Tuesday usage.

Translation Tuesday

With one specific exception*, any content specifically used for Translation Tuesday cannot be taken from Endless History in whole. Excerpts may be used as quotes in discussions, but please reference the specific feature in question rather than quoting documents in their entirety. If you have questions regarding this, or requests for different presentation of current Translation Tuesday features, please reach out to me via the contact form, using the ‘general feedback’ option.

This does include image content created for Translation Tuesday, such as the Ring of Judgment scanslations. Rehosting of these images is strictly prohibited. Please do not do this.

* Express permission has been given to Guan and limited individuals who maintain Kiseki Wikia to use Translation Tuesday translations, due to Guan’s participation in these features.

What About [Insert Name Here] Translation Project?

I make it no secret that I belonged to at least one translation group in the past, the primary one being Eidenyaku. In the past, I didn’t want to field too much on translation groups, but now that I’m turning my focus to more of the fandom of Falcom’s games, they’re fair game.

However, I don’t have too many resources on keeping up with current translation groups. If you know of one, or belong to one and want coverage of your work, feel free to reach out to me via twitter or my contact page to ping me and let me know! I’ll happily jump in on that.

Help me! I’m stuck at [such-and-such] place in [this] game!

Unfortunately, I don’t intend this site to be focused on helping with the games themselves. I don’t have the resources or time to be able to focus on gameplay advice. However, if you’re having trouble with any of Falcom’s games, I can point you to some resources for help.

Does Falcom’s Online Store Take International Orders?

They do! There will be a considerable amount of communication via email, however, so it would be understandable if you’re not comfortable with transmitting contact and payment information through this method.

If this is your first time to order from Falcom, get in touch with your credit card provider to make sure they have no problems with you ordering from Japan. I’ve run into issues with this with my bank. You just have to notify them ahead of time, otherwise they will automatically decline the charge.

Another thing to be aware of, is that you get a charge immediately, but it won’t be there a couple of days later. This is a test charge. They will eventually do the charge anywhere between a month to two months afterwards. So make sure you remember that the amount is used, because you never know when it will hit.

Falcom ships all orders via EMS, which will require a signature at the door. For US orders, this will usually result in having to pick it up at the post office if you’re not available to sign for the order. For European orders, this also means that there may be additional customs charges on any orders as well.

How Do You Place an International Order?

Updated 4/12/2018

Falcom has changed their international order process, through the update of their online store’s website. It is now located at: https://falcom.shop/


Note: You can find details on international orders on the main menu of the website.

In this new system, you add the product to the cart first, using the ‘Add to cart’ button, as seen below.

Once you have added your item to the cart, you will want to ‘proceed to the register.’ Please see the image below for the correct button.

At this point, you will want to take the international order option:

When you click on International Order, the site switches into an English interface, to show you where you are in the steps, and gives you a form to fill out to provide your Delivery Address. The deliver address will be necessary to be able to determine a shipping cost- Falcom always uses EMS for shipping.

Once you have entered this information in, you will have an opportunity to confirm this information before you submit your order. From this point, Falcom will reach out to you via email with the offer for to complete the order.

Upon completing the form on the site, you will receive an email like the one to the right. (Thanks to Screya from the Falcom Discord for this screenshot!)

(More thanks to Screya for the rest of this!)

Once you have submitted this form, Falcom will respond to you via email. The next email you receive will have the price with your shipping combined in it, as you can see in the screenshot below. They will be sending you to an external link again, but this time to a secure payment system with Yamato Financial.

The Yamato Financial website will give you a form to fill out to make the payment, which I assume is sent back to Falcom upon completion. Please see the screenshots below for what you will see on the website for the payment:

Once this is done, Falcom will reach out to you one final time with another email. This email will confirm the order and successful payment, and they will then provide you with the tracking number and shipping date for your goods. Falcom only uses EMS shipping- so you will have no options for what shipping method to alleviate costs. However, EMS shipping is also extremely fast and from personal experience, I’ve seen packages arrive to the US in less than five days.

Something of note: once you have selected that you want an International Order, the site will remember this via cookies, and continue to bring you straight to the international order form when you want to check out.

Falcom Responded to My Order Request in Japanese! What Do I Do?

Edit (4/2/2018): This particular question may have become obsolete with the new system on Falcom’s online page. If this is the case, I will be updating this question to match the new information.

I was sent information about Falcom responding to an order request to someone in Japanese instead of English. As a result, I’ve posted the Japanese that they replied with, and will translate it, though it is pretty much identical to what you receive in English.


???????????????????
??APO?????FPO?????????????????????
???????????????????????

????
?????
?????
???????

??????
????(JCB.UC.VISA.Master.DC.NICOS.AMEX???????)
??????
?????????(????????????????????)
???????
??????

??????????????????

As commented earlier, while it is the exact same, I’ve provided a translation of the Japanese below so that you know what you’re expecting from it, as well.


We need the following information to complete your order.
* We are unable to send to any addresses that begin with APO or FPO.
* If there is a postal code, please include it.

? Shipping Destination:
? Address:
? Name:
? Telephone Number:

? Credit Card Information
? Card Type (JCB, UC, Visa, MasterCard, DC, NICOS, American Express):
? Cardholder Name:
? Cardholder Address (if it is different from the shipping address):
? Card Number:
? Card Expiration Date:

Does this Site Have Any Affiliations?

Yes.

For disclosure, I have affiliate programs setup with both Amazon (US) and Play-Asia. Though the Play-Asia affiliate system hasn’t been fully implemented to the site, I do have Amazon affiliate links on the site.

However, I do disclose any links that I will get some money from as being used to support the site. The Amazon shop on the sidebar, as well, serves as part of this as well.

For additional disclosure, I earn 5% of any albums purchased, but if you continue to shop from my affiliate link, various categories are different percentages.

I do plan to tweak the Amazon Affiliate program to other regions, but for now, it is only for the US region.